Lake Mary Managed IT ServicesSON Technology’s Orlando Managed IT Services incorporate all of the features needed to proactively manage your IT environment. We critically monitor and maintain your network and resolve all potential network problems, allowing you to focus on acquiring new clients and running your business successfully. With our remote management approach, you gain the competitive advantage in the market while enjoying access to best-in-class IT capabilities and the latest technologies.

 

We can also help you control the largest single cost of business technology and maximize your ROI. IT problems in the workplace cause significant losses in employee productivity, but those losses can be minimized or eliminated. With our managed IT services, you will enjoy all the benefits of having a fully staffed IT department on hand for a tiny frac­tion of what it would cost to hire an in-house IT Manager.

 

With SON Technology’s Orlando Managed IT Services your key business assets, such as your network, servers and workstations, will be proactively monitored and protected. We’ll handle your IT issues so you can keep your business productive and competitive.

We are accessible 24x7x365. You have just one number to call, one source to go to, one point of accountability, no matter what the problem is.

 

Contact SON Technology for Your Free Managed Orlando IT Services Consultation

Let us help you choose the IT managed services package that will reduce your IT expenditures while providing solutions to the network and computer problems that plague you most often. We offer flat-fee pricing based on service level agreements that are scalable to the growth of your business. Contact us today for your free Orlando Managed IT services consultation!

 

Benefits of Orlando Managed IT Services

  • A fixed monthly fee
  • Around-the-clock-IT monitoring and support
  • Proactive approach to reduce IT downtime
  • Experienced team of IT specialists
  • Increased business agility

Orlando Managed IT Services

Remote Monitoring services provide problem escalation and resolution management services 24x7x365. Our monitoring and management services include:

  • Intrusion prevention, threat prevention, and content filtering
  • Support for your personnel
  • Monthly security analysis, traffic reports and ticket reports
  • Upload of monthly content filtering updates
  • Maintaining the latest router firmware release

 

Network Management services provide the critical maintenance and monitoring services your network, ISP connection, and phone network require on a regular basis. Our network management plan includes:

  • Support for your networking equipment
  • 24-hour emergency response (7 x 24 server plan)
  • Help desk support
  • Onsite break-fix and remote maintenance and monitoring
  • Asset documentation and disaster recovery planning
  • Gateway router and primary switch support
  • Monthly management reports
  • Patch and update management
  • Scheduled on-site maintenance visits
  • VPN management
  • Labor necessary to address operating system or hardware related issues
  • All necessary support calls with 3rd party vendors on your behalf

 

Server Management plans provide the critical maintenance and monitoring services your servers require on a regular basis. Services in the monthly management plans include:

  • 5×8 or 7×24 monitoring and remote maintenance
  • 24 – Hour Emergency Response (included in 7 x 24 plan)
  • 5×8 or 7×24 Helpdesk Support
  • 3rd Party Vendor Escalation
  • Anti-Virus and Spyware Protection
  • Asset Documentation
  • Backup Monitoring
  • Disaster Recovery Planning
  • File Server Security
  • Monthly Management Reports
  • Patch and Update Management
  • User Account Creation and Management

Desktop Management plans provide the critical maintenance and monitoring services your laptops and desktop computers require. Proactive maintenance and monitoring of your environment ensures any network problems or failures that could affect your business are caught early with minimal downtime. We can customize a plan for your business based around the support levels your PC’s require.   Our desktop management services include:

  • 5×8 or 24×7 Onsite Break-Fix and Remote Maintenance
  • 5×8 or 24×7 Helpdesk Support
  • 3rd Party Vendor Escalation
  • Anti-Virus and Spyware Protection (includes licenses)
  • Application Deployment and Upgrades
  • Desktop Optimization
  • Disaster Recovery Rebuild
  • Hardware Replacement
  • Hardware Upgrades
  • Microsoft Application Support
  • Monthly Management Reports
  • Patch and Update Management
  • Printer Installation and Configuration
  • Patch and Update Management
  • Smartphone Email Support

 

IT Helpdesk services help you resolve any issues you encounter with your PC’s or network. Our in-house remote helpdesk is available 5×8 or 7×24, depending on the support levels your business requires. Our remote helpdesk resolves a wide array of technical problems, such as issues related to software, security settings, printer and scanner errors, down security cameras, missing emails and so on. Having a team of experts just a phone call away to resolve IT issues benefits our clients every day by reducing the amount of downtime end-users experience due to technical problems.

 

We also have a team of engineers available to go onsite at a moment’s notice. If an issue arises that cannot be handled remotely by our helpdesk, one of our engineers will be sent onsite to resolve your problem. All of our engineers are familiar with our clients’ networks, so there is no time spent coming up to speed with your environment.

 

Contact us today for a free Managed IT Services consultation!  Our offices are located in beautiful Lake Mary, Florida and we work with clients across the US.  In the Central Florida area, we locally serve businesses in Orlando, Altamonte Springs, Apopka, Casselberry, Lake Mary, Longwood, Maitland, Mount Dora, and Winter Park.